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frequently asked

questions

general

Hello there! We’re over the moon that you’ve stumbled upon our little family business based in Slovenia, Europe. Crafting handmade wool felt products with care and attention to detail is something we take immense pride in. In addition to crafting, we also handle other essential aspects of the business, such as photoshoots, marketing, and social media. If you’re interested in learning more about our story, we invite you to read it here.

Everything you see on our website comes straight from our small and oh-so-charming workshop. To keep things fresh and unique, each item is made to order with love and care. Nothing gets outsourced or mass-produced. Every single product is lovingly handmade, with a little extra help from our trusty sewing machine. It takes us 2 to 5 business days to create each piece, but trust us, it’s worth the wait.

The primary material we use to make our products is wool felt, known for its fantastic features, such as lightness, softness, and airiness. That’s why all of our products are lightweight, soft, and breathable. Our wool felt is 5 mm thick and provides excellent protection for items stored inside our products. In addition, for some of our items, such as makeup bags, adult backpacks, and messenger bags, we use leather, faux leather, or sometimes rubber.

Our wool felt is made of 90% mulesing-free wool and 10% other fibers, and it is fully traceable, adhering to quality, animal welfare, and environmental protection requirements. The company that produces our wool felt is committed to sustainability, and they’ve begun transitioning to a sustainable business model through the 4Sustainability protocol, inspired by the Sustainable Development Goals of 2030.

The 4Sustainability protocol includes goals such as using materials with less impact, eliminating toxic and hazardous chemicals, tracing processes and monitoring the supply chain, taking care of people’s well-being, consciously using energy and resources, and developing practices of reuse, recycling, and sustainable design.

We don’t keep any of our products in stock because we want to ensure that every order is made with the utmost care and attention to detail. So, each product is made to order, just for you, and it usually takes us between 2 and 5 business days to make and ship your fuzzy order.

We know waiting can be a bummer, but don’t worry, we’ll do all in our power to make sure your order gets to you as soon as possible!

order placement

You can pay with ease using any major credit card. PayPal is available too. And for all you tech-savvy shoppers out there, we’ve got your back with the option to pay using Apple Pay.

Who doesn’t love a good discount? And lucky for you, we’ve got ’em. All you need to do is type or paste your code into the designated box at checkout, hit “Apply coupon,” and voila! You’re on your way to a more budget-friendly shopping spree.

Just a quick heads up – we can’t let you use multiple discounts at once, but we promise you’ll get the best deal possible with your coupon code. So go ahead, use that coupon code, and treat yourself to something special.

It looks like your confirmation email got lost on its way to your inbox. Don’t worry though, it happens to the best of us! Check your spam folder, just in case it decided to take a detour. If it’s still nowhere to be found, it’s possible there was a typo in your email address or some gremlins got into our system. No worries, just email us, and we’ll shoot that confirmation your way again!

Don’t panic, we’ve got your back! Just shoot us an email as soon as you can, and we’ll take care of everything. Our team is always here to help, so don’t hesitate to reach out if you have any questions or concerns.

If your order hasn’t been shipped yet, we can easily change the shipping address for you. Just send us an email with your new address, and we’ll take care of the rest. Easy peasy lemon squeezy!

delivery

Your package is coming all the way from the charming country of Slovenia, located in the heart of Europe. Get excited to receive a little piece of our picturesque homeland in your mailbox!

We ship our handmade products not only across the country, but across the world too! So, no matter where you are, we can deliver our cozy and cute wool felt products right to your doorstep. Just let us know your shipping address, and we’ll take care of the rest.

Currently, we offer standard shipping to get your handmade wool felt products to you as quickly as possible. In the future, we plan to offer express shipping, too. We ship all orders using Slovenian Post, and you’ll receive a notification email with tracking information as soon as your order is on its way.

Standard shipping

Shipping area

 

Delivery days*

Slovenia

 

1–3

Europe Union

 

3–15

Europe non EU

 

3–15

US

 

5–21

Canada

 

7–28

Rest of the World

 

5–21

*The expected delivery time in business (working days). Delivery dates shown above are based on advice from our carriers and are not guarantees. Please keep in mind that delivery times can be longer during peak seasons such as Christmas, Black Friday, and the other sales.

You can enjoy free shipping on domestic orders over €110 and worldwide orders over €150. It’s our way of saying “thank you” for choosing our handmade products. And don’t worry, if your order doesn’t meet the free shipping criteria, the cost will be automatically calculated at checkout based on your specific order and location.

After we ship your package, we’ll make sure to send you an exciting email that includes a carrier tracking number. This way, you can easily follow your order and know when it’s going to arrive. We use the reliable Slovenian Post to ship all of our packages, so you can trust that your order is in good hands. Keep in mind that tracking information might take up to 48 hours to show up, but don’t worry, it will be worth the wait! While tracking may not be available in some countries like Canada, Australia, or New Zealand, we’ll make sure to keep you updated every step of the way, so you can sit back, relax, and eagerly await your package’s arrival!

We love sending our products to customers all around the world, but sometimes international shipments can come with a bit of extra paperwork. If you’re ordering from outside the EU, please keep in mind that shipments may be subject to import fees and taxes, which are due on arrival and are not covered by the shipping costs charged in our web store. We can’t determine customs charges as they vary from country to country and state to state. We will try very hard to avoid your package experiencing any problems. Still, we, unfortunately, cannot guarantee you won’t be charged duties or other importing fees. Please contact your local customs office if you need detailed information about these charges.

Absolutely! Want to surprise someone with a gift or have your order shipped directly to your office? No problem at all! Simply select the “ship to a different address” option during checkout, and we’ll take care of the rest. It’s as easy as that!

If your order hasn’t been shipped yet, we can easily change the shipping address for you. Just send us an email with your new address, and we’ll take care of the rest. Easy peasy lemon squeezy!

Tracking down a package can be an adventure, but don’t worry! We’re here to help. If you’ve checked the tracking number and still can’t find your package, just email us. Our team will jump into action to help you solve the mystery of your missing package.

returns and exchanges

We’re all about keeping things fun and hassle-free, so we’re happy to offer a refund if there’s any damage to your order. If you come across any manufacturing errors, stains, or any other kind of damage, we’ve got your back. Just make sure to reach out to us within 7 days of your order being delivered, and be sure to include photo evidence of the issue in your email to us. We’ll cover the cost of the product and shipping in such an event.

Our goal is to make sure you have the best possible experience with our products, so don’t hesitate to let us know if there’s anything we can do to help make that happen.

Tracking down a package can be an adventure, but don’t worry! We’re here to help. If you’ve checked the tracking number and still can’t find your package, just email us. Our team will jump into action to help you solve the mystery of your missing package.

We are really sorry our items haven’t exceeded your expectations.

You have a whopping 14 days after your order is delivered to let us know if you’d like to return your items. And then, you’ve got another 14 days to ship them back to our address.

Now, we know shipping costs and customs can be a bummer, but unfortunately, they’re non-refundable. But, don’t let that discourage you from reaching out to us! For any return inquiries, shoot us an email ASAP. We’ll take care of each inquiry personally, and do our absolute best to make sure everyone walks away happy.

Just keep in mind that the items you return need to be in brand-spanking-new condition, and you’re responsible for the return shipping costs. To make sure everything goes smoothly, we suggest using a tracked delivery method, as we can’t be held responsible for any lost returns.

But don’t you worry, as soon as we receive your package, we’ll send you an email letting you know. And once we confirm that everything is in tip-top shape, we’ll issue your refund. Just remember, we’ll need to deduct the cost of shipping from your refund. It may take a few days to process, but rest assured, it’s on its way!

 

Please return your products to the following address:

Studio LIST (MadeByBears)

Oblakova 30

3000 Celje

Slovenia (Europe)

We totally understand that sometimes things just don’t work out. If you need to return an item, just keep in mind that you’ll be responsible for covering the return shipping costs.

To help ensure that your return gets back to us safely, we recommend using a tracked delivery method. This way, you can keep an eye on your package, and we’ll be able to process your return quickly and easily. Just remember, we won’t be able to take responsibility for any lost returns, so it’s always best to use a tracked method to be on the safe side. As soon as we receive your return, we’ll send you an email to let you know. Then, we’ll get to work processing your return and issuing a refund as quickly as possible. Just remember, we’ll need to deduct the cost of shipping from your refund.

We want you to be completely satisfied with your experience, so we’ll do everything we can to make the process as easy and stress-free as possible. 

Please keep in mind that we can’t directly exchange goods, so if you decide you would like a different product, you will need to return your order and place a new one. We’re always here to help if you need any assistance along the way.

packaging

We avoid plastic when shipping our orders. We use high-quality paper bags that are tough enough to protect your items during shipping, and they’re sewn shut for extra security.

Of course. Simply add a gift bag to your cart at checkout, and we’ll include an extra paper bag along with a charming wooden pin that you can use to secure the top. This way, you can give your loved one a truly unique and thoughtful gift that’s been specially wrapped just for them.

Absolutely! Want to surprise someone with a gift or have your order shipped directly to your office? No problem at all! Simply select the “ship to a different address” option during checkout, and we’ll take care of the rest. It’s as easy as that!

We make gift-giving easy! You can have your order shipped directly to the recipient by selecting the “ship to a different address” option at checkout. We can also add a personalized handwritten note into the package. Just choose “add a personal message” at checkout and type in your message. It’s that simple!

We love adding a personal touch! Just select “add a personal message” at checkout, and our team will handwrite your message on a cute note card and include it in the package. It’s the perfect way to make your gift extra special.

classic and closed back slippers

Our cozy slippers are handmade with love in our small workshop in Slovenia, Europe. Each pair is made to order and carefully crafted by hand, with just a little bit of help from our trusty sewing machine. Because of this, it can take 2 to 5 business days for us to create your perfect pair. Rest assured, nothing is outsourced and every single pair is made with the utmost care and attention to detail.

The slippers are made of wool felt, known for some of its fantastic features. Warmth, lightness, and breathability are just some of them. Additionally, the material is very skin-friendly, so you can wear the slippers on bare feet. Wool regulates body heat much better than other materials, so you’re more comfortable in a broader range of temperatures. Your feet will sweat less, and therefore (yes, you guessed right), your feet and slippers will smell less.  

The wool felt we use is made of 90% mulesing-free wool and 10% of other fibers. The wool used for wool felt production is fully traceable, respecting the requirements of quality, animal welfare, and environmental protection of farms. The company that produces our wool felt is committed to sustainability. They began a process of change towards a sustainable business model through the 4Sustainability protocol, inspired by the Sustainable Development Goals of 2030.

Here are some of the goals:

  • use materials with less impact,
  • eliminate toxic and hazardous chemicals, 
  • trace processes and monitor the supply chain,
  • take care of people’s well-being,
  • consciously use energy and resources,
  • develop practices of reuse, recycling, and sustainable design.

We recommend you choose the same size you usually wear your shoes in. If you are between two sizes or have wide feet, we recommend going up a size.

Yes, they are. The color combinations are not divided by gender, since we believe anyone can pick the color they enjoy the most – no matter the gender.

Since our slippers have a relaxed fit, they are also suitable for people with wider feet. If your feet are extra-wide, we recommend choosing a size up.

Yes, the slippers have an arch support sewn in, making them comfortable for people with flat feet as well. If you would like to order the slippers without an arch support, please leave us a message in the text box at the checkout or email us.

We want to be completely transparent with you. This question is tricky to answer, and here is why. The lifespan of the slippers depends on the surface you walk on, the structure of your feet, the way you walk, and how often you wear them. Therefore, some people can wear the same pair of slippers for a year, two, or even more. They sometimes grow tired of the color combination before they get holes in the slippers. 😜 But for some unfortunate people who have a bit more, let’s say, challenging feet and often tear their shoes quickly, the slippers will last less.

We could extend the lifespan of the slippers by using synthetic felt. Still, we decided only to use the natural one that is less durable but much more skin-friendly and breathable.

Vacuum cleaning and brushing the slippers with warm water from time to time are recommended to keep the slippers clean. Avoid machine washing them unless they are very dirty. In this case, hand wash the slippers or wash them in a washing machine at a very low temperature (max. 30°C – wool program) using mild wool detergent. Do not rub the slippers with anything abrasive to the touch. Help them regain their shape by gently pushing the back of your hand against the inside. Let them dry on air.

Yes, you can get our cozy slippers without the latex pads. There are no extra charges! However, a friendly reminder: slippers without non-slip dots can be slippery. Please take extra care while walking around your home to ensure a safe and snug experience. Safety first! 

To order our slippers without the latex pads, follow these simple steps:

  • Add your desired slippers to the cart.
  • Proceed to checkout.
  • Look for the ‘Order Notes’.
  • In the ‘Order Notes’ text box, type: ‘without the latex pads’.
  • Complete your purchase.

Absolutely! You can order our slippers without the arch support. Just add your favorite pair to the cart, head to checkout, and type ‘without arch support’ in the ‘Order Notes’ text box. Easy as that! There are no extra charges. 

Get ready to add a personal touch to your slippers! Choose from a range of vibrant wool felt colors and fun patch designs to customize your pair. And, to make them truly one-of-a-kind, we can even write a name of your choice on them. Just drop us an email, and we’ll be thrilled to assist you in creating your very own unique slippers!

Maybe you can find a pair for yourself in our personalized collection here.

kids' slippers

Our cozy slippers are handmade with love in our small workshop in Slovenia, Europe. Each pair is made to order and carefully crafted by hand, with just a little bit of help from our trusty sewing machine. Because of this, it can take 2 to 5 business days for us to create your perfect pair. Rest assured, nothing is outsourced and every single pair is made with the utmost care and attention to detail.

The slippers are made of wool felt, known for some of its fantastic features. Warmth, lightness, and breathability are just some of them. Additionally, the material is very skin-friendly, so your little ones can wear the slippers on bare feet. Wool regulates body heat much better than other materials, so children can be more comfortable in a broader range of temperatures. Their feet will sweat less, and therefore (yes, you guessed right), their feet and slippers will smell less.  

The wool felt we use is made of 90% mulesing-free wool and 10% of other fibers. The wool used for wool felt production is fully traceable, respecting the requirements of quality, animal welfare, and environmental protection of farms. The company that produces our wool felt is committed to sustainability. They began a process of change towards a sustainable business model through the 4Sustainability protocol, inspired by the Sustainable Development Goals of 2030.

Here are some of the goals:

  • use materials with less impact,
  • eliminate toxic and hazardous chemicals, 
  • trace processes and monitor the supply chain,
  • take care of people’s well-being,
  • consciously use energy and resources,
  • develop practices of reuse, recycling, and sustainable design.

Measure the length of the foot in inches or centimeters, then add .25″ or 0.6 cm. Choose the final size by rounding up to the nearest number on the chart below.

 

For example:

1) Length of the foot:  5.59″ / 14.2 cm

2) Add: .25″ / 0.6 cm.

3) Final length: 5.84″ / 14.8 cm.

4) Size to purchase: US 8  EU 24  UK 7

 

Size chart

5.25″ / 13.3 cm (12 to 18 months) = US 5 EU 20 UK 4

5.5″ / 14.0 cm (18 months +) = US 6 EU 22 UK 5

5.75″ / 14.6 cm = US 7 EU 23 UK 6

5.95″ / 15.1 cm = US 8 EU 24 UK 7

6.22″/ 15.8 cm = US 9 EU 25 UK 8

6.5″ / 16.5 cm = US 9/10 EU 26 UK 8/9

6.73″ / 17.1 cm = US 10 EU 27 UK 9

7.01″ / 17.8 cm = US 11 EU 28 UK 10

7.28″ / 18.5 cm = US 11/12 EU 29 UK 10/11

7.52″ / 19.1 cm = US 12 EU 30 UK 11

 

Important note: Slippers are cut by hand and may vary slightly in size.

Vacuum cleaning and brushing the slippers with warm water from time to time are recommended to keep the slippers clean. Avoid machine washing them unless they are very dirty. In this case, hand wash the slippers or wash them in a washing machine at a very low temperature (max. 30°C – wool program) using mild wool detergent. Do not rub the slippers with anything abrasive to the touch. Help them regain their shape by gently pushing the back of your hand against the inside. Let them dry on air.

kindle sleeve

Our Kindle sleeves are designed to fit a wide range of Kindle versions. Here is the list:

Kindle
2022 – Kindle (11th generation) (Kindle dimensions: 6.2” x 4.3” x 0.32” / 157.8 x 108.6 x 8.0 mm)
2019 – Kindle (10th generation) (Kindle dimensions: 6.3” x 4.5” x 0.34” / 160 x 113 x 8.7 mm)
2016 – Kindle (8th generation) (Kindle dimensions: 6.3”x 4.5” x 0.36” / 160 x 115 x 9.1mm)
2014 – Kindle (7th generation) (Kindle dimensions: 6.7” x 4.7” x 0.40” / 169 x 119 x 10.2 mm)

Kindle Paperwhite
2021 – Kindle Paperwhite (11th generation) (Kindle dimensions: 6.9” x 4.9” x .32” / 174.2 x 124.6 x 8.1 mm)
2021 – Kindle Paperwhite (11th generation) – Signature Edition (Kindle dimensions: 6.9” x 4.9” x .32” / 174 x 125 x 8.1 mm)
2018 – Kindle Paperwhite (10th generation) (Kindle dimensions: 6.6” x 4.6” x 0.30” / 167 x 116 x 8.2 mm)
2015 – Kindle Paperwhite (7th generation) (Kindle dimensions: 6.7” x 4.6” x 0.36” / 169 x 117 x 9.1 mm)

Kindle Voyage
2014 – Kindle Voyage (7th generation) (Kindle dimensions: 6.4” x 4.5” x 0.30” / 162 x 115 x 7.6 mm)

Our Kindle sleeves are handmade with love in our small workshop in Slovenia, Europe. Each one is made to order and carefully crafted by hand, with just a little bit of help from our trusty sewing machine. It takes 2 to 5 business days to make your unique sleeve, but we promise it will be worth the wait! Rest assured, nothing is outsourced and every single sleeve is made with the utmost care and attention to detail.

The primary material we use to make our products is wool felt, known for its fantastic features, such as lightness, softness, and airiness. That’s why all of our products are lightweight, soft, and breathable. Our wool felt is 5 mm thick and provides excellent protection for items stored inside our products.

Our wool felt is made of 90% mulesing-free wool and 10% other fibers, and it is fully traceable, adhering to quality, animal welfare, and environmental protection requirements. The company that produces our wool felt is committed to sustainability, and they’ve begun transitioning to a sustainable business model through the 4Sustainability protocol, inspired by the Sustainable Development Goals of 2030.

The 4Sustainability protocol includes goals such as using materials with less impact, eliminating toxic and hazardous chemicals, tracing processes and monitoring the supply chain, taking care of people’s well-being, consciously using energy and resources, and developing practices of reuse, recycling, and sustainable design.

Brushing the sleeve with warm water from time to time is recommended to keep it clean. You can also handwash it with mild wool detergent. Do not rub the sleeve with anything abrasive to the touch. Help it regain its shape by gently pushing the back of your hand against the inside. Let it dry on air.

FAQ (makeup bags)

The bags are produced in our small workshop in Slovenia, Europe. We cut them by hand. Nothing gets outsourced, and every single one is handmade with a bit of help from the sewing machine.

All bags are made to order; therefore, we need 2 to 5 business (working) days to make them.

The primary material we use to make the bags is wool felt, known for some of its fantastic features. Lightness, softness, and airiness are just some of them. This is why all of our products are lightweight, soft, and breathable. The wool felt is 5mm thick and offers excellent protection for items stored inside the bag. To reinforce the critical parts of the bag we use leather or faux leather.

The wool felt we use is made of 90% mulesing-free wool and 10% of other fibers. The wool used for wool felt production is fully traceable, respecting the requirements of quality, animal welfare, and environmental protection of farms. The company that produces our wool felt is committed to sustainability. They began a process of change towards a sustainable business model through the 4Sustainability protocol, inspired by the Sustainable Development Goals of 2030.

Here are some of the goals:

  • use materials with less impact,
  • eliminate toxic and hazardous chemicals, 
  • trace processes and monitor the supply chain,
  • take care of people’s well-being,
  • consciously use energy and resources,
  • develop practices of reuse, recycling, and sustainable design.

There are two sizes available: small and large.

 

Dimensions:

 

Small

Length: 21.5cm/8.5″

Width: 12cm/4.75″

Height: 8cm/3.15″

 

 

Large

Length: 28cm/11.02″

Width: 16cm/6.3″

Height: 12cm/4.72″

Brushing the bag with warm water from time to time is recommended to keep it clean. You can also hand wash it with mild wool detergent. Do not rub the bag with anything abrasive to the touch. Help it regain its shape by gently pushing the back of your hand against the inside. Let it dry on air. Do not machine wash the bag because you can damage the leather.

No, definitely not. The small pouch can be used as a pencil case, or you can store chargers, USB keys, mobile phone, toys, and other essential smaller items in it. The large one is suitable for storing larger items such as shampoos, shower gels, and other cosmetics. It can be used to store multiple chargers for your phone, USB devices, or other essential items.

FAQ (bags)

The bags are produced in our small workshop in Slovenia, Europe. We cut them by hand. Nothing gets outsourced, and every single one is handmade with a bit of help from the sewing machine.

All bags are made to order; therefore, we need 2 to 5 business (working) days to make them.

The primary material we use to make the bags is wool felt, known for some of its fantastic features. Lightness, softness, and airiness are just some of them. This is why all of our products are lightweight, soft, and breathable. The wool felt is 5mm thick and offers excellent protection for items stored inside the bag. To reinforce the critical parts of the bag we use leather or faux leather.

The wool felt we use is made of 90% mulesing-free wool and 10% of other fibers. The wool used for wool felt production is fully traceable, respecting the requirements of quality, animal welfare, and environmental protection of farms. The company that produces our wool felt is committed to sustainability. They began a process of change towards a sustainable business model through the 4Sustainability protocol, inspired by the Sustainable Development Goals of 2030.

Here are some of the goals:

  • use materials with less impact,
  • eliminate toxic and hazardous chemicals, 
  • trace processes and monitor the supply chain,
  • take care of people’s well-being,
  • consciously use energy and resources,
  • develop practices of reuse, recycling, and sustainable design.

They allow adjusting the bag’s size.

Yes, you can. The bag has a removable shoulder strap so that you can wear it as a handbag.

The bag is big enough to fit your books, iPad, notes, and other goods. It has a large central storage area and two separate pockets for smartphones and other smaller items.

 

Dimensions:

Height: 32 cm/12.6″

Width: 28 cm/11.0″

Depth: 10 cm/3.9″

The length of the shoulder belt: approx. 120 cm/47.2″

 

Important note: The bags are cut by hand and may vary slightly in size.

Brushing the bag with warm water from time to time is recommended to keep it clean. You can also hand wash it with mild wool detergent. Do not rub the bag with anything abrasive to the touch. Help it regain its shape by gently pushing the back of your hand against the inside. Let it dry on air. Do not machine wash the bag because you can damage the leather.

FAQ (kids' backpacks)

The backpacks are produced in our small workshop in Slovenia, Europe. We cut them by hand. Nothing gets outsourced, and every single one is handmade with a bit of help from the sewing machine.

All bags are made to order; therefore, we need 2 to 5 business (working) days to make them.

The primary material we use to make the bags is wool felt, known for some of its fantastic features. Lightness, softness, and airiness are just some of them. This is why all of our products are lightweight, soft, and breathable. The wool felt is 5mm thick and offers excellent protection for items stored inside the bag. To reinforce the critical parts of the bag we use leather or faux leather.

The wool felt we use is made of 90% mulesing-free wool and 10% of other fibers. The wool used for wool felt production is fully traceable, respecting the requirements of quality, animal welfare, and environmental protection of farms. The company that produces our wool felt is committed to sustainability. They began a process of change towards a sustainable business model through the 4Sustainability protocol, inspired by the Sustainable Development Goals of 2030.

Here are some of the goals:

  • use materials with less impact,
  • eliminate toxic and hazardous chemicals, 
  • trace processes and monitor the supply chain,
  • take care of people’s well-being,
  • consciously use energy and resources,
  • develop practices of reuse, recycling, and sustainable design.

They allow adjusting the backpack’s size.

The backpack is big enough to fit your books, iPad, notes, and other goods. It has a large central storage area and two separate pockets for smartphones and other smaller items.

 

Dimensions:

Height: 28 cm/11.0″

Width: 32 cm/12.6″

Depth: 10 cm/3.9″

 

Important note: The backpacks are cut by hand and may vary slightly in size.

Laces are used to adjust the shoulder strap length. You untie the lace, shorten or prolong the strap, put the lace back in, and tie it again.

Brushing the backpack with warm water from time to time is recommended to keep it clean. You can also hand wash it with mild wool detergent. Do not rub the backpack with anything abrasive to the touch. Help it regain its shape by gently pushing the back of your hand against the inside. Let it dry on air. Do not machine wash the backpack because you can damage the leather.

FAQ (backpacks)

The backpacks are produced in our small workshop in Slovenia, Europe. We cut them by hand. Nothing gets outsourced, and every single one is handmade with a bit of help from the sewing machine.

All bags are made to order; therefore, we need 2 to 5 business (working) days to make them.

The primary material we use to make the bags is wool felt, known for some of its fantastic features. Lightness, softness, and airiness are just some of them. This is why all of our products are lightweight, soft, and breathable. The wool felt is 5mm thick and offers excellent protection for items stored inside the bag. To reinforce the critical parts of the bag we use leather or faux leather.

The wool felt we use is made of 90% mulesing-free wool and 10% of other fibers. The wool used for wool felt production is fully traceable, respecting the requirements of quality, animal welfare, and environmental protection of farms. The company that produces our wool felt is committed to sustainability. They began a process of change towards a sustainable business model through the 4Sustainability protocol, inspired by the Sustainable Development Goals of 2030.

Here are some of the goals:

  • use materials with less impact,
  • eliminate toxic and hazardous chemicals, 
  • trace processes and monitor the supply chain,
  • take care of people’s well-being,
  • consciously use energy and resources,
  • develop practices of reuse, recycling, and sustainable design.

There are two sizes available: small and medium.

 

Dimensions:

 

Small

Height: 23cm/9.6″

Width: 21cm/8.27″;

Depth: 13cm/5.12″

 

 

 

Medium

Height: 28cm/11.02″

Width: 21cm/8.27″

Depth: 13cm/5.12″

 

Important note: The backpacks are cut by hand and may vary slightly in size.

Laces are used to adjust the shoulder strap length. You untie the lace, shorten or prolong the strap, put the lace back in, and tie it again.

Can children close the backpack on their own?

The front flap of the backpack fastens with a magnetic snap which allows children to use it independently.

Brushing the backpack with warm water from time to time is recommended to keep it clean. You can also hand wash it with mild wool detergent. Do not rub the backpack with anything abrasive to the touch. Help it regain its shape by gently pushing the back of your hand against the inside. Let it dry on air. Do not machine wash the backpack.

contact information

Studio LIST, d.o.o., Celje (MadeByBears)

Oblakova ulica 30

3000 Celje

Slovenia, Europe

www.studio-list.si

You can write us an email at info@mademadebybears.com.
If it is urgent, you can also call us at +386 69 632 890.

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The content on the website was provided by Studio List d.o.o.

creating and designing a website

The website was created and designed by Gecko IT d.o.o.

photograpy

Studio List d.o.o.

The investment was supported by the Public Fund of the Republic of Slovenia for Entrepreneurship.


DIGITAL MARKETING VOUCHER investment (creation of a website, online store and reservation platform) is co-financed by the Republic of Slovenia and the European Union from the European Regional Development Fund